Return & Refund Policy
Effective Date: 3/2/2025

At SwayTake.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.

1. Eligibility for Returns

1.1 Items must be returned within [Insert Days] days from the date of delivery.
1.2 The item must be unused, in its original condition, and with all original packaging and tags intact.
1.3 Certain items are not eligible for returns, including:

• Personalized or custom-made products.

• Perishable goods (e.g., food items).

• Intimate or hygiene-related items (e.g., undergarments, cosmetics).
  1.4 Proof of purchase (order number, invoice, or receipt) is required for all returns.

2. Return Process

2.1 To initiate a return, please contact our support team at sales@swaytake.com with your order details.
2.2 Our team will provide you with return instructions, including the return shipping address.
2.3 Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item received).

3. Refunds & Processing

3.1 Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
3.2 If approved, your refund will be processed within [Insert Timeframe, e.g., 5-10 business days] to your original payment method.
3.3 Shipping fees and any non-refundable service charges are not eligible for refunds.
3.4 If your return is rejected (e.g., damaged or used items), we may send the item back to you at your expense.

4. Exchanges

4.1 We only replace items if they are defective or damaged upon arrival.
4.2 If you need an exchange for the same item, please contact us at sales@swaytake.com within 3/5 days of receiving your order.

5. Late or Missing Refunds

5.1 If you haven’t received your refund after the stated processing time, please check with your bank or payment provider.
5.2 If the issue persists, contact us at sales@swaytake.com for further assistance.

6. Changes to This Policy

6.1 SwayTake.com reserves the right to update or modify this return policy at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.

For any questions or concerns, feel free to contact our support team at sales@swaytake.com. We appreciate your trust in SwayTake.com and are here to help!